Presentations | English
Because there are so many sources available today, communication has no boundaries. One that you see glued to every person these days are phones. We all have to talk on the phone at some point. Some people are comfortable conversing on the phone, while others become nervous wrecks. Whatever type of phone user we are it is inevitable to learn correct telephone etiquette since it can offer others a positive impression of yourself or the company we represent. Phone etiquette refers to how you handle yourself and your business when communicating with consumers over the phone, which includes your body language, tone of voice, word choice, listening abilities, and the manner you end a call. This PPT explains various telephone etiquettes in detail.

Free
PPTX (19 Slides)
Presentations | English