Templates | English
Veterinary receptionists work at the front desks of veterinary clinics, where they greet and welcome clients, schedule consultations, and issue invoices for services rendered by the veterinarian. Responsibilities: • Greeting and welcoming patients with sincerity. • Answering telephone calls and returning e-mails. • Scheduling appointments using our designated software. • Informing the veterinarian on a call of any emergencies that require urgent attention. • Issuing invoices for treatment and prescribed medication after each consultation. • Receiving and verifying payments after each consultation. • Informing the veterinarian on-call about possible instances of animal abuse or neglect. Responsibilities: • Highs school diploma or equivalent. • Previous administrative experience, preferably within a healthcare setting. • Familiarity with veterinary medical billing software is advantageous. • Intermediate computer proficiency. • Basic arithmetic skills. • Ability to maintain confidentiality. • Excellent organizational, time management, and multitasking abilities. • Personable, empathic disposition.
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Templates | English