A Scheduler, or Appointment Scheduler, coordinates appointments for employees, customers or patients. Their main duties include planning weekly employee schedules, determining appointment lengths and making phone calls to patients or customers regarding their appointment or meeting times. As a nursing scheduler, your duties are to make sure that each shift has the appropriate number of nurses working as well as nurses who are on-call. Other duties may include approving contracts with staffing agencies, checking time punch records, and reviewing requests for time off. The ability to overcome such complex and frustrating situations by planning your activities such that you are able to complete all your projects and goals according to your priorities as well as within the available time limit is referred to as the scheduling skills. They should be resourceful and creative in their approach to problems, and they need to identify in most cases the right person(s) within the team to help them resolve the problem quickly and efficiently.

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