A sales support specialist performs administrative tasks to support the sales team and help them to gain and keep customers. The sales support specialist will also respond to customer complaints and queries and will ensure that all orders are processed in a timely manner. Sales Support Specialist Responsibilities: • Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. • Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. • Handling administrative duties for the company and its executives and management teams. • Scheduling customer meetings and conferences. • Reporting any unusual activity to your supervisors. Sales Support Specialist Requirements: • A high school diploma or equivalent. • A bachelor's or associate's degree in marketing, business, or a related field may be advantageous. • Experience in administration and high-volume office work may be advantageous. • Computer literacy, IT skills, and typing skills. • An understanding of sales principles and customer service practices.

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