Quality assurance managers help develop and maintain quality standards. These professionals may also be called QA managers or quality managers. Quality assurance managers strive to bring out the best in their companies. They work tirelessly to ensure that their employees, products, services, and processes meet the needs of their clients. These managers must be analytical and creative, always coming up with new ways to satisfy needs and encourage workers. They help design enforce quality controls in order to maintain company standards. They also help communicate expectations to employees and provide coaching and corrective action when needed. Quality assurance managers must be excellent communicators with a strong desire to help others. Quality Assurance Manager Requirements: • Bachelor’s degree or associate’s with experience in the field. • Technical proficiency must be able to use computers and generate reports. • Ability to analyze data and create and review processes. • Excellent communication skills. • A desire to help others achieve their best. • Willingness to assist other departments to develop solutions and metrics. • Eye for details.

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