A program manager is a management professional who oversees and coordinates several projects, products, and strategic initiatives in an organization. He/ she is tasked with clearly ironing out the interdependencies among projects, offering guidance to project managers, and facilitating communication between different project teams. To clearly explain what program managers do, we first need to define what a program is. A program is a set of related projects in an organization that are part of a strategic business initiative. These initiatives differ and may range from implementing a new sales process, expanding the business, or introducing a given product to the market. Several programs run together concurrently in an organization, affecting change and driving company growth via innovation and market expansion. Other means may include digital transformation and given efficiencies. Therefore, a program manager views the entire program and ensures that all project managers are working towards the achievement of the program’s objectives. Keep in mind that each project in a program is overseen by a project manager who then answers the program manager.

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