A Program Coordinator manages a program’s employees and handles administrative tasks such as managing and maintaining the program’s budget, determining and implementing policies and procedures, managing program-related internal and external communications and organizing and maintaining the program agenda. Program Coordinator responsibilities and duties • Develop comprehensive reports on ongoing programs and submit summary reports to management each month • Create crisis management plans that will be executed in the event of a problem with the interior or exterior of the facility • Coordinate daily schedules and special programs for facility residents in collaboration with other team members • Devise an annual certification and licensing renewal preparation course for employees • Reach out to local shopping centres and other businesses to find places residents can go for offsite trips Program Coordinator qualifications and skills • Diploma required (Associate degree preferred) • 2+ years’ experience in a supervisory position • Excellent problem solving skills • Ability to utilize scheduling and spreadsheet software • Strong customer service skills are required

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