Medical secretaries perform clerical duties in a doctor’s or other health professional’s office. Like others who work in health care support careers, their work is crucial to the functioning of any facility that provides patient care. They type correspondence and reports, maintain files, pay vendors, handle insurance forms, and bill patients. Medical secretaries interact with the public throughout the day, taking phone calls, scheduling appointments, and greeting patients. They use a variety of office equipment, including computers, fax machines, scanners, and multi-line telephone systems, to do their jobs. Medical secretaries also apply their knowledge of medical terminology, health insurance rules, and medical billing procedures. While medical secretaries’ work is important, it is not nearly as stress-inducing as the work of other medical professionals. The opportunity to do good. Medical secretaries perform invaluable services for hospitals, clinics, dentist offices, and other healthcare facilities by keeping the administrative work running.

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