A loan officer is a bank, credit union, or other financial institution official who assists borrowers with the application process. Because mortgage loans are the most complex and expensive type of loan that most consumers face, loan officers are frequently referred to as mortgage loan officers. Most loan officers, on the other hand, help consumers and small business owners with a wide range of secured and unsecured loans. Most borrowers who seek for a loan from a financial institution will have direct interaction with the loan officer. The entire procedure can be completed online, but most customers will likely prefer to speak with a knowledgeable human on the other end of what is, after all, a costly and difficult transaction. In fact, one of the reasons banks continue to operate so many branch locations is that they need to put loan officers in front of potential borrowers. Loan officers are knowledgeable about all of the different types of loans available via the financial institutions they represent and can advise borrowers on the best options for their specific circumstances.

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