Dental receptionists play an integral role in a dentist's office and perform a number of administrative and customer service-related duties. Common tasks of a dental receptionist include scheduling appointments, answering and placing phone calls and answering client questions. Dental receptionists must have administrative experience and certain skills to be successful in their positions. A dental receptionist is an administrative professional who works in a dentist's office and handles the administrative tasks within the workplace. Dental receptionists are often the first-person clients see when they arrive at the office and are sometimes considered the representative of the dental office. Other duties and responsibilities of the role include: Dealing with calls from patients and calling them if appropriate; Writing to them where necessary to chase payment or sending out reminders that they need to be seen for routine check-ups; Using a diary/computerised diary system to book, switch and cancel appointments; General administration tasks; and handling payment from patients (cash, cards and cheques).

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