"Customer service specialists process complaints and issues related to products or services. They help customers complete purchases, upgrades, and returns, and frequently provide advice and technical assistance as well. They generally work in office environments, call centers, or from their homes. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires. A top-notch Customer Service Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction. Customer Service Specialist Requirements: • High school diploma or GED. • Previous experience in a customer service role is preferred. • The ability to respond appropriately under pressure. • The ability to speak a second language may be advantageous. • A positive attitude and the ability to build relationships with clients. • The flexibility to work irregular hours, when required."

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