The term 'gang plank, is used in connection with scalar chain in business management. The chain forms a line of authority based on ranking of each post. According to Fayol's theory, every organization or business management should have a chain connecting all the authorities that runs from top position to the bottom position. This chain or line should be strictly followed by all the subordinates and managers making the communication reaching to every superior in the order of their hierarchy. Sometimes a shorter line of contact between two colleagues can be made but this is not allowed as this can affect the whole system. Gangplank or direct contact is a technique suggested by Henry Fayol in his principles of management for preventing the delay of action. This helps in making direct contact with superior and subordinate facilitating quick decision making. More details can be understood from the presentation slides.

Gayatri Vivek

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