Engine Yard is a market leader in the PaaS space. Developers rely on Engine Yard to provide the flexibility and scalability they require, allowing them to focus on creating great products rather than installing and maintaining infrastructure, thanks to the company's experience deploying and managing thousands of Web applications. By proactively recognising and rewarding community input from customers and employees, the company was able to optimise its support organisation and generate a higher level of community engagement. As the company's global customer service organisation continues to grow to meet the increasing demand for its services around the world, this improves overall customer service efficiency and lowers costs.

Manu Melwin Joy

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