The exchange of written material for the purpose of conducting business is referred to as business correspondence. Customer correspondence with the enterprise might be between companies or organisations. The written contact between individuals is referred to as correspondence. As a result, spoken or face-to-face communication is not considered commercial communications. Organizational goals necessitate the use of business correspondence. Meeting individuals in person takes time, therefore firms might benefit from business correspondence. Individuals participating in any business recognise the value of business correspondence since it may be used to communicate with others in the business world and to clarify problems or ambiguities.

Priya R Nair

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